PAY LATER WITH KLARNA // FREE UK DELIVERY & RETURNS // FREE EU DELIVERY ON ORDERS OVER £150

Shipping & Returns

UK Shipping

Free Standard Delivery
1-3 working days
Delivery days are Monday to Friday

Next Day Delivery - £8
Next working day – cut off for orders to be placed is 1pm
Cut-off times may change during busy periods
Delivery days are Monday to Friday

Next Day Weekend - £10
Next day – cut off for orders to be placed is 1pm on Friday
Cut-off times may change during busy periods
Delivery days are Saturday & Sunday

Click & Collect
Free Next Day Click & Collect (12pm-7pm) 
You will receive an email when your order is ready for collection from;
- 227-229 Kings Road, London, SW3 5EJ

EU Shipping

Standard Delivery - £10.00 (Free over £150)
3-5 working days
Delivery days are Monday to Friday

Express Delivery - £18.00 
1-3 working days 
Delivery days are Monday to Friday

US Shipping

Standard Delivery - £20.00
3-7 working days
Delivery days are Monday to Friday

Express Delivery - £35.00 
2-4 working days 
Delivery days are Monday to Friday

Rest of World Shipping

Standard Delivery - £30.00
7-10 working days (indicative time frame based on shipping country)
Delivery days are Monday to Friday

Express Delivery - £45.00 
3-7 working days (indicative time frame based on shipping country)
Delivery days are Monday to Friday

All International customers will be responsible for taxes and duty charges.

 

RETURNS

UK Returns

Free returns on all orders placed in the UK, simply attach the Royal Mail returns label included in your package and drop off at one of the designated Royal Mail collection points. If you have any issues you can contact our Customer Care team on customerservice@blaiz.co.uk. Alternatively, you can bring it into a BLAIZ store along with your original proof of purchase.

Rest of World Returns

To return your product, you must send to the address listed on the invoice using the returns label provided. The cost of shipping the return is liable by the customer and is non-refundable. Alternatively, you can bring it into a BLAIZ store along with your original proof of purchase.

If you are shipping an item over £100, you should consider using a trackable shipping service or purchasing shipping insurance to guarantee the safe return of the item. BLAIZ are not liable for missing items.

For any questions please contact customerservice@blaiz.co.uk.

Refunds

Refunds will only be given on full price items. Any items purchased from the sale are final and can only be exchanged or returned for a credit note.

Item(s) should be returned unworn and in perfect condition with all BLAIZ and designer tags intact. Returns that are damaged, soiled or returned without their original tags or packaging will not be accepted and will be returned to you.

To be eligible for a return the item(s) must be received within 14 days from the date of purchase, with original receipt or 30 days from the date of purchase if the item is faulty. Anything received after 30 days, will be returned to you without a refund or exchange.

If your item is deemed faulty (i.e. received damaged or due to a manufacturing fault), we can offer alternatives such as a repair or replacement. For more information, please contact our Customer Care team on customerservice@blaiz.co.uk.

We do not accept returns on products that are of an intimate nature, such as earrings for pierced ears, lingerie, bodysuits or swimwear.

Additional non-returnable items:

Perishable/Consumable Goods 
Gift Vouchers

In the event of Christmas gift purchases, we will allow an extension of 15 days.

Once your item(s) have been received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within 3-5 working days.

If your refund has not cleared within 5 working days, first check with your bank or credit card company, it may take some time before your refund is officially posted. After these steps have been followed and you have still not received your refund, please contact customerservice@blaiz.co.uk.

SALE ITEMS

Can be exchanged or returned for a credit note only.

KLARNA  

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay later
  • Slice It

Further information and Klarna’s user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.